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Privacy Policy

Welcome to www.krishnstore.com. To avail the services offered at www.krishnstore.com or by any of its affiliates, you must agree to the following terms and conditions. If you visit or shop or browse at www.krishnstore.com you accept these conditions.

Please read the term and conditions carefully. While using any current or future services offered by www.krishnstore.com or any of its affiliates, whether or not included in the www.krishnstore.com  website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.


Privacy Policy

Please review our Privacy Policy, which also governs your visit to www.krishnstore.com, to fully understand our practices.


Terms and conditions are binding for all purchases

 

All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.

Prices

All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Shipping and Handling

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.

Return of Products by you

We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned in their original condition.

30 days replacement conditions

Radha Krishna store offers 30 days replacement guarantee for all products sold on www.krishnstore.com, under certain conditions which are mentioned below. Customers will notify us of any damage or defect within 72 hours from the date of receipt of delivery of the products, in case customer fails to inform www.krishnstore.com within the stipulated time frame, www.krishnstore.com reserves the right to accept or reject such request at its discretion. Radha Krishna store will replace the defective product with a brand new product at no extra cost.


www.krishnstore.com will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is out of stock/ production.

The 30 days replacement guarantee is valid only in cases of manufacturing defects and transport damages and is invalid in cases of damages due to normal wear & tear and negligence on part of the customer. The return policy is also not valid for certain products such as Sweets, Flowers, gifts, etc. Should customers come across any issue with such products, they are advised to contact customer service within 72 hours, failing which we may decide not take a request for replacement.

 

Changes and Cancellation

Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.

Refund

If any orders are cancelled by you after procurement, but before being shipped by www.krishnstore.com, then www.krishnstore.com will charge restocking fee applicable as per the product category. International Books will attract a restocking fee of 25% of the order value. All other orders will attract a restocking fee of 10% of the order value. Refund will be made after deducting such restocking fee as applicable within 7-10 working days.

License and Website Access

General:  www.krishnstore.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.krishnstore.com

No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.

No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial purpose without express written consent of www.krishnstore.com

No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.krishnstore.com and its affiliates without the express written consent.

Risk of Loss

All items purchased from www.krishnstore.com are made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the products delivery.

Product Description


www.krishnstore.com and its affiliates attempt to be as accurate as possible. However, www.krishnstore.com makes not warranties that the product description and any other content of its site are accurate, complete, reliable, and current or error free. The product offered by www.krishnstore.com itself is not as described and its sole remedy is to return in its unused condition.

Site Policies, Modification, and Sever ability

Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.

 

Type of Order Status:



1 - Pending: It means that either you have selected offline payment mode or your payment was not done successfully.

2 - Processing: It means that we have received your payment, and we would be in process to verify the payment mode and necessary things that we need to ensure for next step.

3 - Hold: It is rare chance if any order will be under hold status. If we have any question for the order or if buyer has requested us to hold it as they plan to modify the orders, etc.

4 - Ready to Ship: It means that our warehouse has been updated to pack and ship the products within 2 business days (Monday - Friday) excluding national holidays.

5 - Shipped: It means that we have shipped your package and you would be updated with tracking number.

In case if you need further assistance regarding your order, please feel free to contact us

 

E-mail:- radhastore.in@gmail.com | India: +91 9560674999


We strongly suggest you to e-mail us for anything you need to ask. Generally our e-mail support department will respond you within 24 hours. In case of any emergency, you can feel free to call us.

 

 

Thank you!

Radha Krishna Store Team